A broken business process can stress you out when you’re trying to run a company. As an entrepreneur, you need a solid foundation so you can focus on the bigger picture. But how do you know if your practices are unsustainable? Here are the four signs you need to know…
What is a Broken Business Process?
A business process is everything you need to run your business smoothly. Effective procedures let you focus on the future goals of your company.
IT’S A BUSINESS OWNER’S BEST FRIEND.
However, there are so many moments in entrepreneurship when things don’t go as originally planned. In these cases, the problem may not be your management or how you interact with your employees…
IT’S NOT YOU, IT’S YOUR PROCESS
A broken process might be invisible to the naked eye, but its side effects can be felt throughout your company.
They include:
- Extreme Exhaustion
- Mistrust in your employees
- Poor service and product quality
- Major miscommunications
Fixing how your company operates is a tough beast to deal with. But, it is absolutely essential if you want smooth sailing in your day-to-day workflow.
Here are some tell-tale signs that you’re having issues with your process…
Every Situation is an Exception
You need discipline and foundation in your business.
This means saying “no” to the excuses and exceptions. When you and your employees keep making exceptions… this becomes a red flag that your process is broken.
MAKING EXCEPTIONS FOR CLIENTS AND EMPLOYEES IS NOT HELPING YOU REACH YOUR GOALS.
This only creates more work and more random activity in the company for you to deal with.
No exceptions means saying “no” to:
Past due deadlines for late employees…
Price changes for eager clients…
Working late for staff who didn’t complete their assignments on time…
The more you can say “no”, the less you’ll have issues with time management.
No One Knows How To Do It But You
If you can’t trust your staff to do the job the way you need, you definitely have a broken process.
This is especially common when expanding your team’s operations.
YOU MIGHT FIND YOURSELF THINKING THAT EVERYONE IS UNTRAINABLE.
This can be frustrating because you feel that your employees are oblivious.
As a business owner, you have bigger things to worry about than everyday initiatives. The sooner you delegate your tasks, the sooner you can focus on the big things that really matter.
If It’s Not in Writing, It Doesn’t Exist
You need to have your procedures in writing.
Any business process not in black and white might as well not exist. Having guidelines on a hard copy is the backbone of any initiative within your company.
Without it, your process will only be known by you — and we already covered why this is a bad move.
Having administrative personnel write down your operations is a great way of delegating this task. Not only that, but you only need to write down the process once before sharing it with staff.
In the end, you’re wasting more time and resources if you don’t write things down.
IF YOU WANT SOMETHING SET IN STONE, SET IT DOWN ON PAPER FIRST.
You Can’t Duplicate It
Sometimes, it’s not enough to have things just written down. Your procedures need to be learned and practiced by your employees. If everyone is doing their own thing all the time, it’ll create a mess…
AND YOUR RESULTS WILL REFLECT THAT MESS.
To have a job well done, your employees must have consistency and understanding. They need to be able to duplicate tasks and deliver the same level of quality.
This is what will elevate your company to new levels of success.
What’s Next for Your Business?
So… now you know the signs of a broken business process.
But, the question remains, how do you fix these issues?
Plenty of business owners know about the problems, they just don’t know the solutions. Despite that, many entrepreneurs have been able to overcome these issues and succeed.
To that end, the 10X Mentorship Program may be able to help get you started. There, Grant Cardone and other acclaimed industry experts can teach you the ins and outs of developing and expanding your world-class business.
Nonetheless, before you improve your business, you need to identify if your process is broken. And now you know what to look for…
Grow your business and be great
–GCTV Staff
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