Mystery Shopping My Client’s Business

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One of the simplest things you can do is ghost call your own company — mystery shopping — to discover how bad things are.

Do your people answer the phone with friendliness, ready to help?

Do they run through inventory?

Do they even have a sales process?

The phone separates the amateurs from the professionals!

Remember this:

Every person on the planet is a lead because everyone buys at some point.

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