Among other US businesses, Walmart is locking up more items to prevent theft. But along the way, the retailer is preventing delivery service workers from effectively doing their jobs. So much so, that these professional shoppers are refusing to take orders from the chain.
Similar to Walgreens, Walmart struggles with loss prevention. In response, it and other box stores are putting some common and interesting items behind glass.
However, this is causing frustration for more than just in-store customers. Shoppers for companies like Instacart are missing order deadlines resulting in lower tips. This begs the question…
ARE WALMART’S POLICIES THEFT FROM GIG WORKERS?
Several anonymous delivery people say it is.
Walmart Theft Prevention is Locking Up Business
As you can imagine, people who shop online orders for others are doing it as a side hustle. Therefore, they are not paid hourly and are reliant on tips.
Further, these workers are often shopping on a deadline. And that is where Walmart and its excessive theft prevention tactics are causing a problem…
An unnamed delivery person told Business Insider he remembered waiting over ten minutes for baby formula on one order.
“DRIVERS MAKE MONEY PER ORDER, NOT PER HOUR, SO EVERY SECOND COUNTS FOR US.”
As a result, some shoppers won’t take orders from stores they know to lock up too many common products.
While this feels like a bad situation, the same anonymous worker had a suggestion that may solve the problem.
They encourage these stores to have a dedicated associate stationed to unlock cases. That way, stores like Walmart can prevent theft, and delivery people can do their jobs.
Until then, we’ll all just have to wait…
Be Great,
GCTV Staff
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