Automate Customer Service – Tim Clark

#3 – Automate customer service
“Exceptional Customer Service will make you rich!” – Tim Clark
Do you have a self service website?
  1. Save the company time – phone calls, emails
  2. Improve the customer service – give the customer what they want
  3. Create additional sales, 2nd money
    1. Trust has already been established – GC
    2. It validates the first purchase – GC
  1. Make a payment on thier account
  2. Check the status of thier order or project
  3. Buy additional products and services
  4. Upload documents and information
  5. Refer new business
  6. Provide customer feedback and ratings
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Star of Discovery Channel’s “Undercover Billionaire,” Grant Cardone owns and operates seven privately held companies and a private equity real estate firm, Cardone Capital, with a multifamily portfolio of assets under management valued at over $4 billion. He is the Top Crowdfunder in the world, raising over $900 million in equity via social media. Known internationally as the leading expert on sales, marketing, and scaling businesses, Cardone is a New York Times bestselling author of 11 business books, including “The 10X Rule,” which led to Cardone establishing the 10X Global Movement and the 10X Growth Conference, now the largest business and entrepreneur conference in the world. The online business and sales educational platform he created, Cardone University, serves over 411,000 individuals and Forbes 100 corporate clients throughout the world. Voted the top Marketing Influencer to watch by Forbes, Cardone uses his massive 15 million plus following to give back via his Grant Cardone Foundation, a non-profit organization dedicated to mentoring underserved, at-risk adolescents in financial literacy, especially those without father figures.